TERMS AND CONDITIONS
Document version: v2.0 Effective date: 2026-05-01 Last updated: 2026-05-01
These Terms and Conditions ("Terms") are a legally binding electronic agreement between you ("Student", "User", "you") and Pitambhara Educom Consultancy Pvt Ltd, trading as HealersMeet / Mission Niramaya / InnerZen Wellness Program / Decode Life Transformation (DLT) ("Company", "we", "us", "our"), with its registered office at 279, Mandakini Colony, Kolar Road, Bhopal, Madhya Pradesh, 462042, India, India.
These Terms govern your access to and use of our website, Learning Management System ("LMS"), courses, webinars, live sessions, recorded materials, and community platforms (collectively, the "Services").
This is an electronic record under the Information Technology Act, 2000 and the rules made thereunder, and does not require any physical or digital signature. By creating an account, enrolling in a course, or using any Service, you accept these Terms, our Privacy Policy, Refund & Cancellation Policy, Course Participation Agreement & Health Disclaimer, Acceptable Use Policy, and Cookie Policy, each of which is incorporated by reference.
If you do not agree, do not use the Services.
1. ELIGIBILITY AND ACCOUNT
1.1. Age. You must be at least 18 years old. Minors aged 16–18 may enroll only with verifiable written consent from a parent or legal guardian who accepts these Terms on the minor's behalf.
1.2. Capacity. You confirm you are competent to contract under the Indian Contract Act, 1872, and are not disqualified by law.
1.3. Health declaration. You confirm you have read the Course Participation Agreement & Health Disclaimer and are not in any of the contraindicated categories listed there without appropriate clinical clearance.
1.4. Accurate information. All registration information must be true, current, and complete. You agree to keep it updated.
1.5. One account per person. Accounts are personal and non-transferable. Sharing login credentials or streaming paid content to non-enrolled persons is a material breach and may result in immediate termination without refund.
2. NATURE OF THE SERVICES
2.1. The Services deliver educational and self-development training in Vedic science, hypnotherapy, mind-power practice, energy healing modalities (Crystal, Frequency, Psychic, Sujok, Meridian), EFT, NLP, Reiki-style energy work, and allied disciplines.
2.2. The Services are not medical, psychiatric, or psychological treatment. Nothing we publish or teach is intended to diagnose, treat, cure, or prevent any disease or mental condition.
2.3. Certifications issued by us — including those co-branded with Medhavi Skills University (NSDC-approved) — attest to completion of a defined curriculum. They do not authorize the holder to practice medicine, clinical psychology, or any other regulated health profession in India or elsewhere.
2.4. We may modify, improve, suspend, or discontinue any module or Service for reasons including curriculum updates, regulatory change, technical necessity, or safety. Where changes materially affect paid learners, we will give at least 15 days' prior notice by email and LMS announcement, together with a reasonable remedy (course transfer, credit, or pro-rata refund as applicable).
3. ENROLLMENT, FEES, GST, INVOICING
3.1. Course fees are displayed in Indian Rupees (INR) at checkout and are inclusive of GST unless stated otherwise. An applicable tax invoice will be issued in accordance with the Central Goods and Services Tax Act, 2017.
3.2. The price shown at the time of successful enrollment is the price applicable to you. Subsequent price changes do not apply retrospectively.
3.3. Payments are handled by PCI-DSS-compliant third-party gateways (e.g., Razorpay, Stripe, PayU). Your use of those gateways is additionally governed by their terms. We do not store full card numbers or CVVs.
3.4. Installment plans, if offered in writing, create a binding obligation to pay each installment on time. We may suspend access for missed installments after a 7-day cure period.
4. REFUNDS
Refunds are governed by our separate Refund & Cancellation Policy, available at https://learn.izwp.info/legal/refund, which forms part of these Terms.
5. LICENSE TO USE COURSE CONTENT
5.1. Subject to your compliance with these Terms and payment of fees, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the course content solely for your own personal learning and, after certification, within the scope of your credential as permitted by law.
5.2. You shall not:
a) copy, reproduce, publish, broadcast, or distribute any course content; b) record, screenshot, screen-capture, download, or re-upload live or recorded sessions, workbooks, PDFs, audio, or video; c) use course content to teach, train, or certify others without a separate written Trainer/Licensee Agreement with us; d) remove, obscure, or alter any copyright, trademark, or proprietary notice; e) use course content as training data for any AI or machine-learning system; f) reverse-engineer, decompile, or attempt to extract source materials from the LMS; g) circumvent any access control or digital rights mechanism.
5.3. Breach of this Section 5 may lead to immediate suspension, certificate revocation, and legal action including claims for damages and injunction.
6. INTELLECTUAL PROPERTY
6.1. All intellectual property in the Services — including text, graphics, logos, brand elements, lesson plans, slide decks, workbooks, scripts, meditations, audio, video, translations, methodologies, course architectures, and the "Manudada" persona — is the exclusive property of the Company or its licensors, protected under the Copyright Act, 1957, the Trade Marks Act, 1999, and international treaties.
6.2. Trademarks (registered or pending) include "HealersMeet", "Mission Niramaya", "InnerZen Wellness Program", "Decode Life Transformation (DLT)", "Manudada", and associated logos.
6.3. Your contributions. If you submit questions, testimonials, artwork, case studies, or other content to the LMS or community, you grant the Company a worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use, reproduce, modify, adapt, translate, and display those contributions in anonymized form for educational, promotional, and research purposes. Identified use requires your separate written consent.
6.4. Takedown requests. If you believe your copyright is infringed on our Services, contact the Grievance Officer (Section 17) with the information required under the Copyright Rules, 2013.
7. PROHIBITED USER CONTENT AND CONDUCT
In addition to the Acceptable Use Policy, and in compliance with the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, you shall not host, display, upload, share, store, transmit, or publish any content that:
a) belongs to another person and to which you do not have any right; b) is defamatory, obscene, pornographic, paedophilic, invasive of another's privacy (including bodily privacy), insulting, harassing on the basis of gender, or racially/ethnically objectionable; c) is harmful to children in any manner; d) infringes any patent, trademark, copyright, or other proprietary right; e) violates any law in force; f) deceives or misleads the addressee about the origin of the message, or knowingly and intentionally communicates any information that is patently false or misleading but may reasonably be perceived as fact; g) impersonates another person; h) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order; i) incites commission of any cognisable offence; j) contains any software virus or other computer code, file, or program designed to interrupt, destroy, or limit the functionality of any resource; k) is patently false, untrue, and published to cause injury to any person.
We may remove any such content without notice and suspend or terminate the offending account.
8. COMMUNITY, WHATSAPP GROUPS, PEER PRACTICE
8.1. Rules for the Sadhak Community and peer-practice partners are set out in the Acceptable Use Policy and the Course Participation Agreement & Health Disclaimer. Both are binding.
8.2. We reserve the right to mute, suspend, or permanently remove any user who breaches those rules, without refund.
9. CERTIFICATION
9.1. A certificate is issued only on successful completion of required modules, assignments, practicals, and assessments.
9.2. We may revoke a certificate if it was obtained through misrepresentation, cheating, proxy attendance, plagiarism, or if the holder's subsequent conduct brings the credential into disrepute or violates Section 8 of the Course Participation Agreement (scope of practice).
9.3. Revocation decisions are subject to a written appeal to the Grievance Officer within 15 days.
10. DISCLAIMERS
10.1. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
10.2. We do not warrant:
a) that the Services will be uninterrupted, timely, secure, or error-free; b) that any specific healing, transformation, income, or life outcome will be achieved; c) that the LMS will be free from bugs, vulnerabilities, or security incidents despite our reasonable security measures.
10.3. Results and testimonials reflect individual experiences only and are not representations of typical results.
11. LIMITATION OF LIABILITY
11.1. SUBJECT TO APPLICABLE LAW, THE COMPANY AND ITS DIRECTORS, PARTNERS, INSTRUCTORS (INCLUDING MANOJ JAIN / "MANUDADA"), EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR:
a) INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; b) LOSS OF PROFIT, REVENUE, BUSINESS OPPORTUNITY, DATA, GOODWILL, OR EMOTIONAL DISTRESS; c) ANY OUTCOME ARISING FROM YOUR APPLICATION OF COURSE TECHNIQUES ON YOURSELF OR ANY THIRD PARTY.
11.2. Our aggregate liability for all claims arising out of or relating to the Services shall not exceed the fees actually paid by you to us in the twelve (12) months immediately preceding the event giving rise to the claim.
11.3. Nothing in these Terms excludes liability where such exclusion is prohibited by law — including liability for (i) fraud, (ii) gross negligence causing death or personal injury, or (iii) the non-excludable rights of a "consumer" under the Consumer Protection Act, 2019.
12. INDEMNITY
You agree to indemnify and hold harmless the Company and its personnel from any claim, demand, loss, liability, damage, or expense (including reasonable legal fees) arising from:
a) your breach of these Terms or any incorporated policy; b) your application of course techniques on any third party; c) your violation of any law or the rights of any third party; d) content you upload or share via the Services.
13. THIRD-PARTY SERVICES
The Services may integrate with or link to third parties including Razorpay, Stripe, WhatsApp Business API, Zoom, Google, Medhavi Skills University, Futred.com, Studi Global, and certification partners. We are not responsible for their acts, content, policies, or practices. Your use of those services is governed by their own terms.
14. TERMINATION
14.1. You may terminate your account at any time by writing to the Grievance Officer. Termination does not trigger a refund beyond what is provided in the Refund & Cancellation Policy.
14.2. We may suspend or terminate your account with immediate effect for:
a) material breach of these Terms or any incorporated policy; b) non-payment of fees; c) fraudulent, abusive, or unlawful conduct; d) risk to the safety or wellbeing of other Students, instructors, or staff; e) any reason permitted by law.
14.3. Sections 5, 6, 7, 10, 11, 12, 15, 16, and 17 survive termination.
15. CHANGES TO THESE TERMS
We may update these Terms. Material changes will be notified by email and a conspicuous LMS banner at least 15 days before they take effect. You may terminate your account during this notice period if you disagree with the changes. Continued use after the effective date constitutes acceptance.
16. GOVERNING LAW AND DISPUTE RESOLUTION
16.1. Governing law. These Terms are governed by the laws of the Republic of India.
16.2. Amicable resolution. Before initiating any dispute, the parties shall attempt in good faith to resolve it by negotiation through the Grievance Officer for 30 days from the date of written notice of the dispute.
16.3. Arbitration. Any unresolved dispute arising out of or in connection with these Terms shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996 (as amended).
a) The arbitration shall be conducted by a sole arbitrator mutually appointed by the parties. If the parties cannot agree within 30 days, the arbitrator shall be appointed under the rules of the Mumbai Centre for International Arbitration (MCIA) or such other neutral arbitral institution as the parties may agree. b) Seat and venue: Bhopal, Madhya Pradesh, India. c) Language: English. d) The award shall be final and binding on the parties. e) Each party shall bear its own costs unless the tribunal orders otherwise.
16.4. Jurisdiction. Subject to the arbitration clause, the courts at Bhopal, Madhya Pradesh shall have exclusive jurisdiction for interim relief under Section 9 of the Arbitration and Conciliation Act and any matter not subject to arbitration.
16.5. Consumer rights preserved. Nothing in this Section prevents a user who qualifies as a "consumer" under the Consumer Protection Act, 2019 from approaching the appropriate consumer commission.
17. GRIEVANCE OFFICER (MANDATORY — IT RULES 2021 & CP E-COMMERCE RULES 2020)
In accordance with the IT (Intermediary Guidelines) Rules, 2021 (Rule 3(2)) and the Consumer Protection (E-Commerce) Rules, 2020, the following person is designated as our Grievance Officer:
- Name: Manoj Jain ("Manudada")
- Designation: Grievance Officer
- Address: 279, Mandakini Colony, Kolar Road, Bhopal, Madhya Pradesh, 462042, India
- Email: grievance@healersmeet.com
- Phone: +91 99814 45177
- Hours: Monday–Friday, 10:00 – 18:00 IST (excluding public holidays)
The Grievance Officer shall:
a) acknowledge every complaint within 24 hours of receipt; b) resolve every complaint within 15 days from receipt; c) remove any unlawful content flagged under Section 7 within 36 hours where applicable; d) report to the Data Protection Board where the complaint concerns a personal-data breach under the DPDP Act, 2023.
18. MISCELLANEOUS
18.1. Entire agreement. These Terms, together with the Privacy Policy, Refund Policy, Course Participation Agreement, Acceptable Use Policy, Cookie Policy, and Security Statement, constitute the entire agreement between you and us.
18.2. Severability. If any provision is held unenforceable, the remainder remains in force, and the unenforceable provision shall be read down to the minimum extent necessary to make it enforceable.
18.3. No waiver. Failure or delay in enforcing any provision is not a waiver.
18.4. Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control including natural disaster, epidemic, pandemic, fire, flood, civil disturbance, war, terrorism, cyber-attack, internet outage, power failure, or lawful government action.
18.5. Assignment. You may not assign your rights under these Terms. We may assign our rights to a successor in connection with a merger, acquisition, restructuring, or sale of assets, with notice to you.
18.6. Electronic communications. You consent to receiving communications electronically (email, SMS, WhatsApp, in-app). Such communications satisfy any legal requirement that communications be in writing.
18.7. Language. The English version of these Terms shall prevail over any translation.
19. CONTACT
Pitambhara Educom Consultancy Pvt Ltd Registered Office: 279, Mandakini Colony, Kolar Road, Bhopal, Madhya Pradesh, 462042, India GSTIN: Applied — approval pending | CIN: Applied — approval pending Email: support@healersmeet.com | legal@healersmeet.com Grievance Officer: as set out in Section 17.